We do not include a shelf life after opening on our packets, as there are too many variables we cannot account for that may affect this. As long as the product is still in date and kept in a suitably hygienic refrigerator (we recommend below 5°C), we expect it to be safe to consume for at least 3 days after opening. The likelihood is that the product will last longer than this, but we cannot guarantee a specific timeframe and instead leave it to the customers’ discretion.

We do not recommend freezing our smallgoods, as this can affect their texture, flavour and overall quality. For the best eating experience, we suggest purchasing what you need and consuming the product within the date indicated on the packaging, so you can enjoy its freshness as intended.

We do not add any gluten-containing ingredients to our streaky bacon range. To make a “gluten-free” statement on product packaging, the manufacturer must send the product for laboratory testing to confirm the presence or absence of gluten. These claims were originally intended for products that have traditionally contained gluten but have been made without it, hence the need for testing and verification. Today, many companies that produce products which do not, or should not, typically contain gluten will still include a gluten-free statement on the label due to the growing popularity of gluten free products. This has led to some confusion in the market. When one product makes a claim about its gluten content, other products in the same category may be questioned, even though they have never contained gluten. To clarify, any product sold in Australia that contains gluten, or a gluten-containing ingredient, is legally required to state its presence in the allergen declaration on the packaging.

D’Orsogna products are available in Woolworths supermarkets nationwide, as well as in Coles and selected local independent stores such as IGA, Good Grocer, Foodland, Spudshed and others. You can also visit our product page on the D’Orsogna website to see which products are stocked at each retailer.

We are sorry to hear when a product does not meet expectations. If you have a quality concern, please contact us through the Product Quality form on the D’Orsogna website and provide as many details as you can, including the product name, pack size, use-by date and where you purchased it. Keeping the packaging and any remaining product (if possible) also helps our team investigate and follow up with you.